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A Seven Year Itch – Changes in Insurers’ Strategic Priorities Defined by Three Digital Eras Over Seven Years

The last seven years can be summed in one word: change. There have been more risks, new customer behaviors and…
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A Rapidly Changing SMB Landscape

Growth Opportunities Grounded in Grit and Resilience SMBs were hit hard by the pandemic. Many did not survive. Those that…
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Insurers Rewrite the Rules of Engagement as Opportunities Rise in Voluntary and Group Benefits Market

In Group and Voluntary Benefits, the employer has long been considered the customer. However, recent events and workforce changes have…
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Insurance Billing and Payments

From Back Office Calculators to Channel Growth Accelerators Once considered to be financial, back-office functions, billing and payments are now…
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Your Insurance Customers: A Crystal Ball of Big Changes in a Small Window of Time

Millennials and Gen Z Insurance Buyers Propel Growth Opportunities The future of insurance, while still evolving, is without doubt picking…
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Distribution Management: A Path to Maturity

Joint Report from PwC and Majesco Distribution Management is no longer an organization silo but rather spans the distributor life…
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Embracing Innovation and Growth Opportunities in P&C Insurance

A Report by Capgemini and Majesco A perfect storm of cultural, demographic, and global pressures is changing policyholder behaviors and…
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The New Reality and Future of Group and Voluntary Benefits

Prioritizing Strategic Execution Over the last 18 months, insurers have rapidly shifted from traditional processes and services to accelerate digital…
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Reshaping the Distributor Insurer Relationship

A Survey of Independent Insurance Agents Shifting customer expectations are creating a new need for new business models. As the…
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Digital Underwriting in P&C: Leveraging Digital Thinking and a Digital Platform for Transformation

As insurers continue to adopt the latest digital technologies, tedious and time-consuming underwriting processes as well as lack of collaboration…
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