Majesco ClaimVantage Connect

Omnichannel digital engagement to meet and exceed the demands of individual policyholders, supervisors and employer groups. 

• Individual policyholders and employees can access real-time information 24/7, with the ability to create a claim, access forms and documents, and check claim and payment status. 
• Enable supervisors to view information relating to their staff with quick reference charts and create a claim on behalf of an employees 
• Out-of-the-box functionality for employer groups engaged in absence, accommodations or IDAM services, with the ability to log absence and accommodation requests or log a return-to-work date.   

All claims can be linked to a specific event, providing a 360-degree customer view.  

• Designed to drive efficiency, while providing a better user experience, customers can view all benefits claimed, documentation and payments associated with a particular event.  
• Customizable event names provide a more personalized customer experience, shared with the back-end system to improve engagement.  
• User-guided workflow that provides the claimant with the next steps needed to process their claim to improve turnaround times. 

Built on Salesforce Communities, the underlying architecture provides innovative software solutions that continue to evolve, ensuring you stay one step ahead.  

• Quickly integrate with third-party portals using APIs. 
• Leverage Salesforce capabilities and enhancements to expand use across your business. 
• Customizable UI to differentiate your company in the market and deliver a unique user experience.