Majesco ClaimVantage Claims Software for the L&H Insurance Market

Support the full life cycle of group and individual L&A claims, from intake through payment calculation, on one digital platform.

• Reflexive questioning ensures all necessary information is captured at claim creation.
• Designed to drive efficiency and usability, minimize the number of screens and keystrokes required to adjudicate claims.
• Improve the quality of calculated outputs, including benefit calculations, payment calculations and corrections, scheduling, frequency, expense payments and automated offset calculations.
• Manage a wide range of products, including disability, life, accident, critical illness and hospital indemnity on one central platform, with the ability to integrate with Absence or Accommodation Management to further support your customers.

Omnichannel options support digital engagement to meet the demands of today’s customers.

• Provide claimants with access to real-time information 24/7, at their own convenience using a device of their choice.
• Guide claimants through claim creation and the easy uploading and downloading of required documents.
• Real-time updates between the back-end claim system and front-end portal improves the user experience for all system users.

Built on the Salesforce Lightning Platform, the underlying architecture provides innovative capabilities that continue to evolve, ensuring you stay one step ahead.

• Robust APIs support the integration of multiple systems to improve the flow of information, driving accuracy and timely claim decisions.
• Highly-configurable automated workflow tasks empower system administrators to adapt quickly to meet changing needs.
• Pre-configured business rules, letters and templates support the timely launch of new products.
• Powerful reporting capabilities across all fields in the system supports data-driven business decisions.

Support customers when they need it most with a claimant and beneficiary centric system. All claims are linked to a specific event to easily navigate each step of the process.

• Comprehensive overview of all open and historical claim information, across all products, in one place.
• Provide customized correspondence to each contact, for clearer communications.
• Tailor payment calculation and release schedules based on payees’ needs.